Mirax Privacy Policy

At Mirax Casino, we are committed to protecting the personal information you share with us when you create an account, make a deposit, claim a Mirax casino bonus, or simply browse our platform. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your personal information. By registering for Mirax casino login access or using any part of our services, you agree to the practices described below.

Who We Are

Mirax (Mirax Bitcoin Casino) is operated by Scores55 Tech B.V., a company registered in Curacao under registration number 162990, with its registered address at Scharlooweg 39, Willemstad, Curacao. We hold a licence issued by the Curacao Gaming Authority, licence number OGL/2024/1307/0748. Throughout this policy, "we," "our," and "us" refer to Scores55 Tech B.V. operating Mirax Casino.

Information We Collect

We collect several categories of information to provide, secure, and improve our services. When you complete a Mirax casino sign up, we ask for your name, date of birth, email address, phone number, and country of residence to confirm you meet our minimum age requirement of 18 and that you are not located in a restricted jurisdiction, including the United States, the United Kingdom, and a number of EU countries.

• We collect identity verification documents during our KYC process, including government-issued ID, proof of address, and payment verification, before any withdrawal can be processed
• We record your transaction history, including deposits, withdrawals, and cryptocurrency wallet addresses when you use BTC, ETH, LTC, USDT, or other supported digital currencies
• We track your gaming activity, including which games you play, session duration, and bonus usage, such as when you redeem a Mirax casino bonus code or participate in a Mirax casino no deposit bonus promotion
• We store technical data such as your IP address, device type, browser information, and locale settings, which allow us to serve the correct regional version of Mirax Casino, including our EN-CA, EN-AU, EN-NZ, and FR-CA locales
• We collect communications you send us through live chat, email, or our contact form when you reach out to our support team

How We Use Your Information

We use the information we collect for several legitimate purposes connected to operating Mirax Casino online. Our primary uses include:

• We use your data to verify your identity, age, and location before allowing you to play or withdraw funds
• We use your details to manage your account, process deposits and withdrawals, and apply wagering requirements tied to any Mirax casino no deposit bonus codes or welcome package you claim
• We use transaction and gameplay data to detect fraud, prevent money laundering, and comply with our obligations under our Curacao Gaming Authority licence
• We use your contact information to send you updates about promotions, such as free spins offers, reload bonuses, or VIP level-up rewards, unless you opt out of marketing communications
• We use aggregated and anonymized data to analyze trends and improve our games, payment methods, and overall Mirax casino online experience

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to remember your preferences, keep you logged in between sessions, and understand how you interact with our site. Cookies also help us tailor promotional content, such as showing you a relevant Mirax no deposit bonus offer based on your location or account status. You can manage or disable cookies through your browser settings, though doing so may affect certain features of our platform, including our dedicated Mirax app.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

• We share data with payment processors, including card networks, e-wallet providers, and cryptocurrency payment gateways, to complete your deposits and withdrawals
• We share information with identity verification and anti-fraud service providers to complete KYC checks
• We share data with our game providers and platform partners, including studios such as Evolution, Ezugi, BGaming, and Yggdrasil, where required to operate specific games or features
• We disclose information to regulators, law enforcement, or courts when legally required to do so
• We may share data with professional advisors, auditors, or successors in the event of a business transfer

Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption of sensitive data, restricted internal access controls, and regular monitoring of our systems. While we work hard to protect your data, no method of transmission over the internet is completely secure, and we encourage you to use a strong password for your Mirax casino login and to avoid sharing your account credentials with anyone.

Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period afterward to comply with our legal, regulatory, and accounting obligations, including anti-money laundering rules under our licence. When we no longer need your data for these purposes, we take steps to securely delete or anonymize it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We aim to honor these rights wherever applicable, including:

• You have the right to request access to the personal information we hold about you
• You have the right to ask us to correct inaccurate or incomplete data
• You have the right to request deletion of your data, subject to our legal retention obligations
• You have the right to object to or restrict certain types of processing, including marketing communications
• You have the right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, you can contact our support team at support@Mirax Casino.com, and we will respond within a reasonable timeframe.

Self-Exclusion and Responsible Gaming Data

If you choose to set deposit limits, time-outs, or self-exclude from Mirax Casino, we retain records of these preferences to ensure they are properly enforced across our platform, in line with our responsible gaming commitments.

International Data Transfers

Because we serve players across Canada, Australia, New Zealand, and other international markets, your data may be transferred to and processed in countries outside your country of residence. We take reasonable steps to ensure that any such transfers are protected by appropriate safeguards.

Children's Privacy

Our services are strictly intended for individuals who are at least 18 years old. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected data from someone under the minimum age, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will post the updated policy on our site with a revised effective date. We encourage you to review this page periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please reach out to our team through live chat, available 24/7, or by emailing us directly at support@Mirax Casino.com. We are here to address any privacy-related inquiries about your experience with Mirax Casino.